Support Center

Get help with NutriSlim

Contact Us

General Support: support@nutrislim.app

Privacy Questions: privacy@nutrislim.app

Response Time: Within 24-48 hours

Frequently Asked Questions

How do I get started?

Download the app, create an account, and complete the onboarding questionnaire to set your health goals and preferences.

Does the app work offline?

Yes! NutriSlim works completely offline. All core features are available without internet connection.

What is the AI Food Scanner?

The AI Food Scanner lets you take a photo of any meal and instantly get nutrition information. It's available with Premium subscription.

How do I cancel my subscription?

You can cancel anytime in the app under Settings → Subscription Management, or through your Google Play account.

How do I delete my account?

Go to Settings → Account → Delete Account in the app, or email privacy@nutrislim.app. All data will be deleted within 30 days.

Is my data secure?

Yes! All data is encrypted in transit and at rest. We never sell your data to third parties. See our Privacy Policy for details.

Technical Support

If you're experiencing technical issues, please include:

  • Device model and Android version
  • App version (found in Settings → About)
  • Description of the issue
  • Steps to reproduce the problem
  • Screenshots if applicable

Email: support@nutrislim.app

Feature Requests

We love hearing your ideas! Send feature requests to support@nutrislim.app with subject "Feature Request".